A lawsuit has been filed against Apple in the U.S. District Court for the southern borough of New York, accusing the company of misleading customers about how waterproof their iPhones actually are.
All iPhones manufactured after 2006 have a built-in liquid contact indicator (LCI) that allows repair technicians to quickly know if water has ever gotten into the phone. If the normally white LCI has reacted to water and turned red, the iPhone’s warranty will automatically expire and coverage will be denied to the owner.
Antoinette Smith has problems with Apple over misleading advertisements in its water resistance claims. The lawsuit states that the company does not make it clear enough in its advertising that the “safe depths” achieved in the laboratory were tested under tightly controlled conditions and using distilled water – something that cannot be transferred to a real-world situation.
If water splashes into the phone from another source, such as a water heater. B. Sea or river water, salt and minerals in less than 1 meter of water can cause significant damage. For this reason, Apple does not recommend deliberately delving into the fine print.
However, Smith claims that the IP67 advert for water resistance significantly influenced their decision to purchase the iPhone 8. As a result, Apple’s failure to perform repairs, even after consistently using her phone with this rating, wrongly forced her to “suffer financial losses from repair costs and decrease functionality.” , a lower resale value and / or purchase of a new device. “
While it may be difficult to prove that Smith actually used her device as recommended by Apple, she tries to convert the lawsuit into a class action, claiming in the 13-page file that she is “acting on behalf of everyone else in a similar position.” . She is asking Apple to pay her court fees and damages, and to change its marketing strategies, in addition to the relief granted by the court.